Test martina 1. What type of English do use in Business English?

1. What type of English do use in Business English?

. a. Formal

. b. Informal

. c. Polite

2. “How may I help you?” is used when:

. a. Answering the telephone

. b. Introducing yourself in person

. c. Asking who is on the line

3. “Employment History” means:

. a. Which schools you have attended.

. b. Which diplomas and certificates you have.

. c. Where you have worked.

4. Which phrase is correct?

. a. He’s worked at that company for fifteen years.

. b. He’s working at that company for fifteen years.

. c. He Works at that company for fifteen years.

5. The Human Resources Director:

. a. Looks after the workers

. b. Looks after the company’s money

. c. Deals with customers problems and complaints.

6. Which form gives instructions?

. a. Open your book and turn to page twenty-five.

. b. You open your book and turn to page twenty-five.

. c. Do you open your book and turn to page twenty-five.

7. Which signature is the most formal?

. a. Regards,

. b. Best wishes,

. c. Yours faithfully,

8. Which is good advice when writing a memorandum?

. a. Use a polite style for colleagues. You can contract verbs, but do not be too informal.

. b. Provide a detailed employment history.

. c. Use a formal register and sign: Your’s faithfully,

9. Which phrase should a man making a presentation use?

. a. Please feel free to interrupt me with questions.

. b. Don’t disturb me while I’m presenting these statistics.

. c. No, you’re wrong. We need more staff.

10. Which phrase refers to a future meeting?

. a. I look forward to seeing you in March.

. b. As you know, the meeting we attend concerned…

. c. I’d like to apply for the position of clerk.

11. To whom it may concern:

. a. Is an opening from an e-mail

. b. Is an opening from an inquiry

. c. Is an opening from a letter to a colleague

12. This package must get to London today! We’ll send it by:

. a. courier

. b. registered mail

. c. international

13. The personnel office deals with:

. a. Clients

. b. Staff

. c. Management

14. Which type of product is intangible?

. a. Services

. b. Production

. c. Manufacturing

15. Which document is intended to provide clients with information about an organization?

. a. Memo

. b. Inquiry

. c. Catalogue

16. “Sick leave” refers to:

. a. Time off work because of illness

. b. Time off work because of holidays

. c. Time off work because of family problems.

17. “It would be grateful if you could…” means:

. a. Thank you for…

. b. I’d appreciate your….

. c. I’d like to invite you to…

18. “Please find attached” might be found in:

. a. A letter

. b. An inquiry

. c. An email

19. Which series is correct when making a presentation?

. a. Firstly, secondly, after that, finally

. b. First, second, nextly, finally

. c. Begin with, next, end with

20. What “skills” should you include on your resume?

. a. Your education

. b. Your employment history

. c. Other capabilities that are important for the job.

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